1. What is Selkie IT Edition?

Selkie IT can help you control how you move data from one laptop or PC to another. Whether you need to migrate data from an old machine to a new one, or you are dealing with a computer that will no longer boot and you need to rescue critical data, Selkie IT can help.

 

Selkie IT turns an old or non-working computer into a File Server with full network support. It allows you to transfer data right over an existing network, or you can directly connect the two computers together. What gives Selkie IT such a huge advantage over other migration tools is that it doesn't rely on the Windows Operating System on the old/broken computer. It completely bypasses Windows, so you don't have to rely on the computer's Operating System to be operational at all.

2. What advantages does Selkie IT have over other data migration and rescue products?

A huge advantage is that Selkie IT requires no pre-installation of any kind. You just put the bootable CD into the CD-Rom drive of the old or broken computer and begin. Windows does not have to function in any way, shape or form in order for Selkie IT to work.

 

Additionally, Selkie works for both migration and rescuing files off of a non-working computer. So if Windows is running slow - or not running at all - there is nothing to worry about. Selkie IT bypasses Windows altogether. It runs off of a Live CD so Windows doesn't even have to operate.

 

Another advantage is that Selkie IT will work either through a direct connect (via a cross-over cable) or through a LAN. It is your choice. You just select the computer that you want the data placed on and go.

 

This leads to yet another advantage: you have complete control over what Selkie migrates or rescues. You can choose specific files or migrate/recover everything. This flexibility means that you can quickly access the most important files on a computer if the hard drive is dying. If time is not an issue, the only limit to the amount of data you can recover is the size of the drive in the new/working computer.

3. Does Selkie IT Edition alter the computer's drive or data in any way?

No. Selkie doesn't even install onto the broken or old computer at all, so it leaves no trace behind. Selkie IT is a "Live CD," so it operates from the CD rather than installing itself onto the hard drive of the old or broken computer.

4. Why should I get Selkie IT Edition?

The short answer? It will save you time and money!

 

If you work in an IT department, you know that computer upgrades are part of life at any company. The "Blue Screen of Death" is also inevitable. When either happens, you have to get the data from the old or broken computer and place it on the new or working computer. Selkie IT is a tool that deals with both situations with equal ease.

 

If the computer is broken, why go through the time-consuming process of removing the hard drive to get data off, when you can just use your company's network to do the work for you? It will make your job easier and let you do a difficult task with ease, keeping your company's data flowing.

 

If you are an independent IT consultant then you know that time is money. With Selkie IT Edition as part of your toolkit you will be able to migrate and rescue data with ease, allowing you to do more and have more billable hours to work with.

 

Selkie IT Edition is a vital part of any technicians' toolkit.

5. What are the two license types and which one is right for me?

First, there is the Site License. This is intended for IT Departments. It licenses the product based on the size of your office or company. Just like any other software product, each copy of Selkie Rescue IT Edition is licensed to a particular computer. If you are buying for an IT Department, this license is right for you.

 

If, however, you are an independent IT Consultant or Technician, than the Independent Technician license is right for you. This license is a per-tech license as opposed to a per-computer license. We understand that you don't work on the same set of computers every day like an IT Department technician does, so we have created flexible licensing that will suit your needs.

6. What is included with the subscription licensing for Selkie IT Edition?

As long as your subscription is active you will receive unlimited updates to the product as soon as they are released. Additionally, we have a password protected tech-only forum for IT professionals where you can talk directly with our development team and other IT professionals about Selkie and other topics.

 

Plus, as new products enter Beta testing, you will have full access to the Beta versions of the products before they are released to the public. Best of all, you get free 24/7 LIVE phone support. Any day, any time we have people who are there for you when *you* need it! If your company's computers go down at 3:00am we will be there, ready to take your call!

7. Can Selkie IT Edition recover deleted data?

No, Selkie is not a forensic recovery program. Selkie's focus is dealing with the much more common problem of the Blue Screen of Death and helping you get around that to grab intact data. If the computer is truly dead - it will no longer power up or the hard drive is physically damaged - Selkie IT will not be able to help you.

8. What is the interface like?

Simple. On the working computer you will just use Windows Explorer to move the files from one computer to the other. No need to learn anything new - no new interface to mess around with. We have worked hard to keep Selkie as easy as possible. With the old or broken computer, in 99% of all cases it is as simple as clicking "enter" 3 times, as it builds the network connection between the computers. You can see samples of the interface here: www.selkieit.com

9. Can Selkie IT Edition work over a network?

Yes, Selkie IT can work right over your companies' wired network just as easily as it can work by directly connecting the computers via a cross-over cable.

10. What equipment is required to use Selkie IT Edition?

Two computers and either a wired network or a cross-over cable is first on the list. Then, you will also need access to a working CD burner so that you can create the Selkie IT disk that will go in the broken computer, or you can contact us about acquiring copies of the software already burned onto CDs for your use. That's it!

11. Do other programs let me do the same thing as Selkie IT?

No. Norton Ghost is limited and only lets you create images of workstation systems to make restoration easier. To create initial images, you need to have Ghost running within a working Microsoft Windows operating system - you cannot create a backup image if Windows has failed. Selkie IT is designed to run even on systems where Windows has become corrupted because it does not depend on Windows in any way.


LapLink's PC Mover requires installation on both the old and new computers, while Selkie IT only requires installation on the new computer that will be receiving the files. Additionally PC Mover requires that Windows works and is in good condition - which is not often the case with an older computer that needs its migration moved. PC Mover will not work at all if Windows doesn't work.
12. Won't viruses from my computer infect the working computer or the Selkie CD?

Selkie may allow you to copy virus-infected files to the working computer. For this reason you should make sure you have up-to-date virus protection on your working computer before you start the rescue operation. Selkie is immune to viruses for two reasons, it runs in the Linux Operating System and the CD can't be written to.

13. What operating system does Selkie IT work with?

Selkie works with Windows 98/ME/2K/XP/Vista - it will move files from any one of these Operating Systems to another. Because Selkie IT operates on a Live CD it doesn't even require that the copy of Windows works at all.

14. What if only a few files need to be migrated to another computer, does Selkie IT only move all the files, or just part?

Selkie moves only the files and folders you want moved over. You can move them all over or just a few. It is just as simple to move one file as it is to move all of them over.

15. Will Selkie IT recover from RAID?

Although Selkie can in some instances recover from mirrored set-ups, RAID is not currently supported by Selkie Rescue.

16. My BIOS does not support booting from CD, Can I still use Selkie?

Yes, as long as you have a floppy-disk drive and Selkie Classic, you can still use Selkie by running our Floppy Boot-disk. You will find a utility called FloppyCreator.exe on the Selkie CD in E:\help\bootdisk. It is also available here. You can use this utility to create a boot floppy. Just select floppy.img when the program asks for a disk image and insert a floppy into your drive. The floppy can handle the initial boot and then go looking for the Selkie CD.

17. I have a wireless router, will Selkie work with it?

Yes, the computer you are using Selkie to recover files from must be connected to a wireless router with a wired ethernet connection; however, the working computer can run wireless and will be able to transfer the files without any issue.